{"id":1198,"date":"2017-02-23T12:02:17","date_gmt":"2017-02-23T12:02:17","guid":{"rendered":"http:\/\/www.sensoryvalue.com\/case-studies\/"},"modified":"2017-06-21T00:01:06","modified_gmt":"2017-06-20T22:01:06","slug":"case-studies","status":"publish","type":"page","link":"https:\/\/www.sensoryvalue.com\/en\/strategic-consultancy\/case-studies\/","title":{"rendered":"Case Studies"},"content":{"rendered":"
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At Sensory Value, we succeed when our clients\u2019 products succeed.<\/p>\n
Along more than 2,000 projects delivered, we are backed by many cases of success products within the food and beverage industry.<\/strong> We are proud to have contributed to discover these opportunities through the sensoriality.<\/p>\n To learn more about our success stories, please contact Sensory Value here<\/a>.<\/p>\n<\/div>\n <\/p>\n A beer company had neglected one of its brand\u2019s products and failed to set aside enough marketing resources for it. The company turned to Sensory Value so its consultants could help re-launch <\/strong>the product in order to revitalize the brand<\/strong>.<\/p>\n <\/p>\n <\/p>\n Sensory Value performed a Product Test combined with a Sensory Analysis (Dual Approach<\/a>)<\/strong>\u00a0in order to correctly \u201ctranslate\u201d consumer perceptions to the company\u2019s marketing and R&D departments. Beer category products with different properties were selected so as to understand the category and they were tested with consumers.<\/p>\n The results showed that the product in question had a very strong potential that the company had not detected. In addition, by cross-referencing the data from the Product Test and the Sensory Analysis, it was possible to identify those sensory attributes responsible for the consumer preference, which would be required to transform the client\u2019s beer into the ideal product for that category.<\/p>\n Following Sensory Value\u2019s recommendations, the company \u00a0re-launched the beer with a new formula<\/strong>. Additionally, it also decided to conduct a rebranding. These two actions were maximized with a marketing campaign aimed at conveying the change in the brand.<\/p>\n Within three years, sales of the new product doubled<\/strong> sales of the previous version.<\/p>\n<\/div>\n A European premium chocolate manufacturer wanted to enter into the United States market as the next step of its internationalization process. However, its products had been classified as ethnic products, with low sales and distribution levels. Up to then, the client was not familiar with the U.S. market.<\/p>\n This is the reason why they turned to Sensory Value, to discover the drivers of acceptance within the chocolate category in the U.S. market,<\/strong> in order to improve their sales and distribution levels in that country.<\/p>\n Sensory Value carried out a SensoConsumerTM<\/sup><\/strong><\/a> study in the U.S. so as to understand the market and its specific features. This allowed us to identify the key drivers of acceptance <\/strong>within the chocolate category in the U.S. market.<\/p>\n This research allowed determining, at an organoleptic level, whether the chocolate category in the U.S. market is homogeneous or if there are sensory clusters of consumers. Several sensory clusters were identified along with those sensory attributes preferred by the members of each cluster.<\/p>\n With this methodology, the company\u2019s marketing department was able to define an appropriate product strategy. As a result, the perfect products for each sensory cluster were designed with the aim of covering the entire product demand of the target audience in the U.S.<\/p>\n Thanks to the results of the SensoConsumerTM<\/sup><\/strong><\/a> research [hyperlink to 2.4] carried out by Sensory Value, the company was able to gain a better understanding of how the U.S. chocolate market is structured. This allowed them to design the ideal product for each sensory cluster, thus covering the full demand of product for the target audience in the U.S. <\/strong><\/p>\n In terms of results, over the course of one year the company was able to expand the distribution of its chocolate products in the U.S. by 50%<\/strong> and also to increase sales by 33%.<\/p>\n<\/div>\n The sliced bread category is an extremely mature market segment in Spain. One of the market leaders turned to Sensory Value because it wanted to create the perfect sliced bread for the Spanish market. The main goal was to identify the sensory attributes that were key drivers of acceptance<\/strong> for Spanish consumers in this category so as to include these positive sensory characteristics <\/strong>and to improve product’s acceptance<\/strong>.<\/p>\n Sensory Value suggested carrying out a SensoConsumerTM<\/sup><\/strong><\/a> research [hyperlink to 2.4]\u00a0to understand the relevant sensory attributes of sliced bread for Spanish consumers.<\/p>\n Our strategic consultants proposed a screening with more than 50 different sliced bread products<\/strong> from Spain, Germany, Italy, and France with the aim of enriching the spectrum of products tested by consumers and encompassing all of the market’s sensory aspects. This is particularly useful for finding new sensory directions for product development, identifying the perfect product,<\/strong> or defining consumer clusters<\/strong>. It also identifies sensory attributes that are valued in other countries and that may be of interest for the target market.<\/p>\n One of the products selected for the benchmarking was a sliced bread that the client already sold, but under a different brand than the one used for the company\u2019s leading product. Because of its specific sensory notes, this product was in fact the preferred alternative by consumers in the Product Test<\/strong><\/a>.<\/p>\n Sensory Value recommended that the company change the bread that was preferred by consumers in the Product Test for the one that had been the brand\u2019s star product up to that point. This conclusion was reached thanks to the SensoConsumerTM<\/sup> <\/strong><\/a>study. By implementing this change, the company was able to increase its sales by 10% in a mature and stable market.<\/p>\n<\/div> A processed baked goods company had five manufacturing facilities for its product in different parts of the same country. Although the product was packed under the same brand and using identical packaging, the flavor varied from one facility to another.<\/p>\n The company contacted Sensory Value with the aim of detecting potential differences in the sensoriality of its product, depending on the facility where it was manufactured<\/strong>, and working towards harmonizing the recipes<\/strong> if necessary, in order to distribute a homogeneous product on a sensory level throughout the country.<\/p>\n Sensory Value performed a Sensory Analysis<\/strong><\/a>\u00a0of the five products made at each of the company\u2019s manufacturing facilities.<\/p>\n Upon completing this comparison, Sensory Value’s strategic consultants proposed potential corrective measures that would harmonize production.<\/p>\n Thanks to the Sensory Analysis<\/a><\/strong>, the client was able to discover the differences regarding the sensory attributes of the baked goods made in each facility. This allowed them to establish a uniform production process that was more flexible.<\/p>\n<\/div>\n A company specialized in food products that had been the long-standing leader of its category contacted Sensory Value to ascertain the market position of one of its star products compared to a private label. The company\u2019s goal was to optimize its competitive offer over this private label <\/strong>in order to avoid losing sales and consumers<\/strong>.<\/p>\n To help the company ascertain the relevance of the main variables of the marketing mix (product, brand, and price) of its proposal versus the competitor, we suggested performing a Mix Value Test<\/a><\/strong>. This ad-hoc methodology developed by Sensory Value aims to quantify the value equation of the client<\/strong>\u2019s proposal<\/strong> with respect to its competitor.<\/p>\n This type of quantitative research makes it possible to know whether the client\u2019s proposal is competing well in terms of product, brand image, and price<\/strong>. Therefore, it helps to define the right product strategy, thus being an efficient tool for managing the marketing mix<\/strong>.<\/p>\n The research performed by Sensory Value showed that the client\u2019s star product was nearly tied with the private label’s alternative in terms of product acceptance and preference, brand image, and product price.<\/p>\n As per Sensory Value’s recommendations, the company reformulated the product <\/strong>and repositioned the price slightly. Thanks to these actions, the client was able to reverse the trend and recover sales from the private label. This product continues to be one of the client\u2019s best-sellers and it is the market leader for that category.<\/p>\n<\/div>\n
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